Palo Alto GlobalProtect

GlobalProtect will automatically install the SWiFT security certificate once connected.

GlobalProtect requires your EdPass credentials and is our recommended authentication method for Windows and macOS devices as it provides the most accurate way to get user information from the client device to the firewall.

Download the installer for your operating system and follow the steps to complete the install.

Windows macOS

 

The education internal portal address setting for user authentication is gp.swift.sa.edu.au and will only connect and complete the setup when connected to internal school or preschool networks.

Manual Installation Instructions

Some instructions may vary depending on the installed version

Windows macOS iOS Android ChromeOS Linux Firefox

Microsoft Windows

  1. Download the certificate.

    Some browsers may warn or block downloading certificates, select ... and click Keep.

  2. Open the certificate, click Install Certificate..., select Current User then click Next.

    Note: If installing on a shared device, select the Local Machine store (requires administrator privileges) to install for all users.

  3. Select Place all certificates in the following store, select Trusted Root Certification Authorities then click Ok.

  4. Click Next and Finish to complete the installation.

  5. Click Ok to close the wizard.

  6. Installation is now complete, you may need to quit the app or restart the device to apply the changes.

Apple macOS

  1. Download the certificate.

    Some browsers may warn or block downloading certificates, click Allow.

  2. Open Keychain Access app (Finder > Applications > Utilities > Keychain Access).

  3. Click System in the left-hand colum, then File and Import Items...

  4. Select the certificate and click Open to import.

  5. Use Touch ID or Use Password to install the certificate.

  6. Open SAEDU Root CA, expand Trust and select Always Trust.

  7. Close window and use Touch ID or Use Password to change trust settings.

  8. Confirm certificate is trusted and quit Keychain Access.

  9. Installation is now complete, you may need to quit the app or restart the device to apply the changes.

Apple iOS

  1. Download the certificate.

    Some browsers may warn or block downloading certificates, click Allow

  2. Close and open the Settings app.

  3. Select General and then VPN & Device Management.

  4. Select SAEDU Root CA and select Install.

  5. Enter the device passcode and select Install.

  6. Select Install and then Done.

  7. Select General > About > Certificate Trust Settings.

  8. Toggle the enable button and select Continue to enable the certificate. Close the Settings app.

  9. Installation is now complete, you may need to quit the app or restart the device to apply the changes.

Android

  1. Download the certificate.

  2. Click Close then enter open the Settings App.

  3. Search trusted and click Install a certificate.

  4. Select CA certificate and click Install anyway.

  5. Select SAEDURootCA from the downloads folder and confirm certificate installed.

  6. Verify installation by searching Encryption click Encryption and credentials and click Trusted credentials.

  7. Click User to confirm SAEDURootCA has been successfully installed. Close the Settings app.

  8. Installation is now complete, you may need to quit the app or restart the device to apply the changes.

ChromeBook

  1. Download the certificate.

  2. Open chrome://settings/certificates.

  3. Under Privacy and Security, click Security.

  4. Click Manage Certificates.

  5. Under the Authorities tab, click Import to start the certification installation process.

  6. Select the downloaded certificate and click Open.

  7. Tick Trust this certificate for identfying websites and click Ok.

  8. Once the certificate is installed it will be displayed under the Authorities tab.

  9. Installation is now complete, you may need to quit the app or restart the device to apply the changes.

Linux

  1. Download the certificate.

  2. Open terminal applicaton

  3. Copy the certificate to the shared user certificate folder (replace username with the logged in user account).

    sudo cp ~/Downloads/SAEDURootCA_Base64.crt /usr/local/share/ca-certificates/

    Enter password for username when prompted.

  4. Update CA certificate store. Close the terminal application.

    sudo update-ca-certificates

  5. Installation is now complete, you may need to quit the app or restart the device to apply the changes.

Firefox Browser

Firefox browser does not use the installed system certificates by default, the SWiFT certificate will need to be trusted within the browser.

  1. Download the certificate.

  2. Click the Menu icon and then Settings.

  3. Search for certificates and click View Certificates....

  4. Select Authorities and click Import....

  5. Tick Trust this CA to identify websites and Trust this CA to identify email users, then click Ok.

  6. Confirm certifcate is installed, then click Ok and close Settings.

  7. Installation is now complete, you may need to quit the app or restart the device to apply the changes.

For more information

Students and Parents

Contact your school if you have any concerns or require assistance with your EdPass credentials, installing GlobalProtect or manually installing the security certificate on the device.

 

Department for Education Staff

Contact ICT Services via edIT, where you can chat live with our support team or search our library of self-help information.
For issues needing urgent attention, contact us by phone on 8204 1866 (or 1300 363 227 for country callers).